FAQ
All frequently asked questions
Quick answers about plans, updates, and how the service works.
Each month includes 2 hours of content updates handled by our team — including sermons, events, announcements, and layout adjustments. You simply email your updates, and we take care of the rest.
Most updates are completed within 24 hours during business days. If a request requires clarification, we respond promptly and keep you informed.
Just email your content to us — sermon PDFs, event details, announcements, or images. We confirm receipt and publish your updates.
Not at all. That’s the point of our managed service — you focus on ministry, and we handle the technology.
Most churches are ready within a few days after onboarding and content submission.
Yes. Your church app works on all modern smartphones and tablets and can be installed directly to the home screen.
No. Members simply open a link and add the app to their home screen — no app store approval or download process required.
Absolutely. We can upload sermon PDFs, audio links, video links, and related resources for your congregation.
Yes. We can add and update events, special services, seasonal programs, and ministry activities anytime.
We connect your existing online giving provider directly inside the app. Members can give using the system you already trust.
No. There is no setup fee. Your onboarding and app launch are included in your plan.
If you occasionally exceed your included time, additional updates are billed at $50 per hour. If you consistently need more time, we’ll recommend a better plan to help you save.
Update hours are designed to support consistent monthly updates and do not roll over, encouraging regular engagement.
Yes. Your app includes your church logo, colors, and identity so it feels fully yours.
Yes. We follow best practices for hosting and privacy, and we comply with relevant privacy regulations such as GDPR and CCPA.
Our service is ideal for churches with 1–500 members who want a simple, dependable digital presence without hiring technical staff.
That’s perfectly fine. Your church app complements your website and can link directly to it where needed.
Yes. We confirm when updates are completed so you always know what has been changed.
Yes. As your church grows or your needs change, we can adjust your service plan at the next billing cycle.
We combine a simple church app platform with real human support. You’re not left alone with software — you have a dependable team behind you.
Your church owns all of your content. We simply manage and publish it on your behalf.
We collect your logo, basic church information, and initial content. Then we configure and launch your app, typically within a few days.
Yes. Minor layout adjustments and refinements can be included within your monthly update hours.
Yes. You can designate multiple team members to submit update requests by email.
Yes. We confirm completed updates so you know exactly what has been published.
That’s wonderful. If your update needs increase, we can recommend a plan that supports your pace.
If ministry circumstances change, simply reach out and we’ll guide you through the best next steps.
Your plan is based on your selected commitment term (quarterly, 6-month, or annual). Everything is clearly outlined before onboarding.
Yes. We can add livestream links and update them as needed for special services.
The app focuses on simplicity and clarity. Members can easily check updates anytime from their home screen.
You’ll communicate directly with real people who understand church ministry — not automated systems.
Yes. We can add ministry sections, information pages, and structured content as part of your updates.
Instead of large upfront costs and ongoing maintenance fees, you receive predictable monthly support and continuous updates. If you require updates on your website, we can do that too. Please get in touch for more details.
No. We monitor and maintain the app environment so it remains available and up to date.
Yes. You can adjust your commitment at renewal to match your church’s current needs.